Some studies say Facebook use reduces workers' productivity (by 1.5%). Others say, on the contrary, a little surfing on social networks can reduce stress and sharpen the mind, and banning them would cost business (up to $8 billion). Who is right? And what is your experience, good or bad?
The definitive guide for appropriate vs. inappropriate behavior in German-speaking Europe has officially ruled that relationships can be ended via SMS. But now its president has come under attack and several board members resigned in protest. Who is right? And what constitutes acceptable communication online?
Is the Internet helping to disgrace scoundrels, expose scandals, and bring down dictators? Or is it a place of fake intimacy in which innocent people get cyber-mobbed, shamed, and attacked? Probably both. Facebook, Twitter or YouTube are two-faced technologies: fighting cruelty, causing cruelty. Which face will prevail?
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