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April 22, 2011

The Power of Words

"Words are, of course," Rudyard Kipling once wrote, "the most powerful drug used by mankind." The video in this article shows that words can make the difference between a good business and a great business, between mediocre and transcendent leadership, between making small change and making real money. Communication is the best investment; but most of us use language poorly or not at all.

April 14, 2011

Richard Branson Becomes Stewardess

After losing a bet, Virgin Atlantic founder Richard Branson will have to don a red stewardess uniform and walk down the aisle to offer passengers drinks and food. The British entrepreneur's one-off action should become standard best practice for top managers. 

April 05, 2011

Can Google Build Better Bosses?

Bosses have a huge influence on people's performance and job satisfaction (meaning whether they stay or leave), so Google has embarked on a bold initiative: to build better managers. "Project Oxygen" applies what Google does best (organizing information) to the unpredictable world of the human element.