A key competency of a leader is giving effective feedback. If a colleague riles you up, how can you give feedback in a way that leads not to World War III but to a mutually acceptable solution?
Mahatma Gandhi once famously said, ¨We must be the change we wish to see in the world.¨ How can leaders integrate strategy and action? By designing catalytic pilots that embody the future - on a low-cost and low-risk scale.