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March 15, 2017

Swiss = Bliss?

Switzerland tops the 2015 World Happiness Report, taking the #1 spot from Denmark (the other runners-up being Iceland, Norway and Finland in Scandinavia and Canada in North America). But is the report based on a sound methodology and valid indicators? And are the Swiss really all that happy?

January 06, 2016

No New Year's Resolutions Please

Do New Year's Resolutions matter? There is certainly some value in new beginnings, stepping back from the action, and reflecting on what we want to do differently. But how many New Year's Resolutions have you abandoned come February? (It's only 6 days into the year, and I already broke two...) Instead, to deliver on your commitments, adopt a set of small regular (weekly, for example) practices and rituals that give you peace, power and/or freedom, or whatever else you wish.

October 23, 2015

BBC Language Distorts Facts

In his 1946 essay, "Politics and the English Language," George Orwell famously decried the use of language by bureaucrats, politicians and corporations to obfuscate and distort reality. The media are not far behind: Now the BBC, in a misguided attempt at even-handed journalism, has reached new heights in the art of euphemism. What would it take to get the media to call a spade a spade?

September 22, 2015

Ashley Madison Data Leak Claimed Suicide

In August, Ashley Madison CEO Noel Biderman stepped down over the hacking scandal embroiling his marital cheating website. In September, a user whose data had been leaked killed himself. Were the hackers justified in publishing the names, account details, credit card information and sexual preferences of some 32 million users (including many records with .gov emails and, unless it's fake, of former UK prime minister Tony Blair), or are they needlessly and gratuitously jeopardizing the lives of countless people and their families?

June 05, 2015

Cognitive Computing: Good or Bad?

Fascinating article by Peter Fingar on Cognitive Computing and the breakthroughs the new technology makes possible. If you don't have time to read the whole thing, just watch the second video with Rick Rashid of Microsoft doing a demo of computer-aided real-time translation into Chinese. Think of the possibilities for cross-cultural understanding and uniting humanity. Of course technology is value-neutral, it can be used for good or for evil, so we will also need to think about how to prevent destructive applications of Cognitive Computing, for example robotic warfare that could get out of hand and bring down humanity as a whole. Peter concludes that "We must evolve a fundamentally new economics, one not based on the 20th century reality of scarcity but on a new 21st century reality of abundance..."

April 01, 2015

Workdays of Geniuses

From Mozart to Picasso, geniuses deliberately shaped their workdays to produce breakthroughs in creativity and performance. Author Mason Currey has researched 161 great artists, scientists, writers, composers and philosophers across history and found that none of them relied on their talents alone: they designed daily rituals and used original tricks that could work just as well for normal mortals like you and me. What strategies do you use to optimize your productivity?

March 05, 2015

Apple: Top Brand or Murky Money?

In 2014 Apple beat Google and Samsung to become the world's most valuable brand at $119 billion. And now the iconic company made $18 billion in three months. But how did Apple produce those record earnings? A report by the German weekly Spiegel Online shows four of the tech giant's questionable practices. Should brand value be tied to ethical practices, or does it not matter how you make profit?


January 30, 2015

Mohammad Cartoons: Taboo or Press Freedom?


The cold-blooded murders of Charlie Hébdo staff by Islamists pose a dramatic culture clash: On one side radical jihadists who want to avenge perceived insults against their prophet Mohammad; on the other Europeans who want to exercise their freedom of the press and poke fun at the mighty everywhere (be they Moslem, Jewish or Christian). Nothing can justify killing journalists. But do Moslems have a point? Have the Western media violated a fundamental taboo against depicting the prophet or does Islam need to lighten up and accept the universal human value of free expression?

December 18, 2014

Debriefing the Year


At the threshold of a new year, it's a great time to step back, take stock of what we accomplished and learned, and see what we want to change. Instead of rushing headlong into the next year and learning nothing, for decades now my clients and I have used ten systematic but simple debrief questions that hold the power of genuine renewal. 

December 04, 2014

Bill Cosby: Role Model or Rapist?

How could Bill Cosby, the beloved US-entertainer, keep the sexual assaults of at least 27 women under wraps for three decades (if he is ever convicted though he has never been indicted and has declined to discuss the allegations)? He and his bigger-than-life persona, in cahoots with a horde of ferocious lawyers and media handlers, successfully controlled what could be said in public and what the media reported. But viral social media finally brought the full story to light: the other Cosby, the "liar" and "rapist." Should the story be laid to rest, should we leave a patriarchal octogenarian alone and move on, or should Bill Cosby meet justice?

November 14, 2014

People Analytics: Good or Bad for You?

The application of  Big Data to Human Resources is transforming how companies hire, fire, and manage performance. The emerging practice of People Analytics allows companies to vet millions of resumes in a split second or monitor every moment of their people's lives. A great advance for unbiased performance management or a disastrous turn toward Big Brother?

October 22, 2014

Tricking the Brain for Peak Performance


I have long known about the power of mind over matter from my own marathons: we used to say that races are 10% physical, 90% mental. Now, in an unusual experiment at Northumbrian University in England, competitive cyclists went beyond their limits of performance. How? The researchers tricked the athletes' brains into believing they were not yet at their peak. Are there lessons for performance management in any field of human endeavor? On the other hand, do such small deceptions work in the long run? And are they desirable, or even permissible?

October 02, 2014

Take a Break to Lead More Effectively?

 Want to be more productive? Take a mini mental vacation. There is growing evidence that regular breaks from mental tasks enhance productivity and creativity. The inverse is also true: skipping breaks can lead to stress, exhaustion, and even a shorter lifespan. The most distinguished leaders in history, from Churchill to Mandela, took time out for stillness to tune their moral compass and lead more decisively. (By the way, if reading this blog post distracts you from your work and contributes to your stress level, my apologies. I hope your future times of stillness off the grid will richly compensate you for any anxiety, guilt or other pressures I have caused you here.)

September 11, 2014

9/11 anniversary: will ISIS be defeated?

A puzzle for anyone interested in strategy. On the anniversary of 9/11, in the night to Thursday U.S. President Obama declared war on a new terrifying enemy that eclipses even Al Qaeda: the Islamic State of Iraq and Syria. ISIS is unlike any foe the United States has ever faced. It has state-of-the-art weapons systems, financial resources, and savvy tactics on social networks. Above all, it has largely autonomous fighters fired by a vision to rebuild the ancient caliphate and by a fanatic ideology of death for anyone who disagrees with them. Will ISIS be defeated? Will the United States and its allies be able to tackle a strategic threat unlike any they have ever seen?

August 13, 2014

Robin Williams' Legacy

What did Robin Williams, Oscar-winning actor, stand-up comedian, film producer and screenwriter, leave as his main legacy? Was it his prolific productivity in a career that spanned four decades? His irrepressible presence? His frenetic goofiness and wild sense of humor? His humanity and breadth of emotions, from hilarious to depressed and back? From a business strategy point of view, his principal gift to all of us might well be his ability to improvise and think on his feet.

June 25, 2014

World Cup = Culture Clash?

Now that Uruguay's striker Luis Suarez was caught on video again last night, this time sinking his teeth into Italy's defense player Giorgio Chiellini, he could face a lengthy ban from playing soccer if convicted. But Suarez's bite poses larger questions: Is football (my American friends will forgive me for not calling it soccer) a continuation of war with other means? Is it a clash of cultures? And are there national traits that each team expresses in its soccer style? 

June 05, 2014

Piketty: The End of the American Dream?

Non-US authors often go unnoticed in the United States. But Thomas Piketty, the French economist who wrote "Capital in the 21st Century" ("Le Capital au XXIe siècle") has become an economic superstar overnight, and his book an Amazon bestseller. His basic claim, that inequality in the United States has become so excessive that it endangers the superpower's economic foundation and vitality, not to speak of the American Dream, has hit like a bomb and rocked the US establishment; virtually unprecedented for an economist, and for a French author at that, ever since Alexis de Tocqueville wrote about America in the 19th century. But is Piketty right?

May 23, 2014

Insigniam Survey: Roadblocks for Middle Managers

Have you seen the politically incorrect organization chart on the left? The caption reads as follows: "When top-level guys look down, they see only s---heads; when bottom-level guys look up, they see only a--holes." It's a crude joke (mostly to get your attention), but it shows a kernel of truth: many middle managers find themselves between a rock and a hard place. Jokes aside: the management consulting firm Insigniam last week published its 2014 Middle Management Survey of Global 1000 companies to shed light on the unique predicament of middle managers. The finding is troubling. Middle managers face three key challenges: out-of-touch executives; few promotional opportunities; and insufficient decision-making power. What can C-level executives do to mobilize the perhaps most under-utilized and most ridiculed assets in their organization? And what can middle managers themselves do to take charge and tackle the situation?

April 25, 2014

David Helfgott: The Freedom to Be Yourself

David Helfgott, arguably one of the transcendent pianists alive in our time, played at the Tonhalle in Zurich on Wednesday. It was an experience I will likely never forget. His piano recital of works by Scarlatti, Beethoven and Liszt was brilliant. But it was the man and his being that roused the audience to several standing ovations and four encores. Helfgott, who is mentally ill and whose life story was movingly portrayed in the Oscar-winning movie "Shine," showed us something rare: being completely yourself, utterly unguarded and connected with all others around you without armor or mask or censorship. It is a lesson that we as leaders and managers might all heed in a world of egos, hidden agendas and power plays.

April 11, 2014

Islamic Banking: An Innovative Approach to Prevent Crises?

Interest: of the devil. Speculation: a sin. Exorbitant profits: amoral. It sounds like a bailout package at the height of the crisis. In reality these are the ground rules of Islamic banking, based on Sharia law and stemming from the Quran and the traditions of the Prophet Mohammad in the 7th century but offering just about any banking solution of conventional banking, from currency swaps to structured products. What can Islam teach us at a time of greed, growth at all costs, and white-collar financial crime? Is Islamic banking viable for the 21st century? or is it an irrelevant, dogmatic ideology not suited to today's needs? The answer is not trivial: the sector is estimated at $400 billion to $1 trillion that analysts say is growing at 25% annually.