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August 15, 2013

The Latest Culture Clash: Oprah vs. Switzerland


It has not been a good week for Switzerland's international image, said the Financial Times on Sunday. That turned out to be a typical British understatement. Newspapers and networks around the world branded Switzerland a haven of xenophobes and racists. What actually happened in the Zurich shop when Oprah asked for that $35,000 handbag? It's yet another culture clash.

August 06, 2013

Strategy-In-Action

How do you do strategy in a complex, global and uncertain environment? Ed Borey, serial CEO and turnaround guru, and I are pleased to announce the publication (finally, after seven years) of our new book Strategy-In-Action: Marrying Planning, People and Performance. As one CEO puts it, the book "is highly systematic, but still manages to keep the human element at the core of strategy." A free excerpt is at Amazon.com.