Ever since Cardinal Jorge Bergoglio became Pope Francis, people the world over have been asking: What leader is he? An arch-conservative with a gentler veneer? A Machiavellian accomplice of the Argentine junta who betrayed fellow Catholics for torture and killing? Or a humble servant who refuses most perks of the papacy and will focus the church on renewal and justice?
Perhaps the key difference that separates powerful leaders from the rest is how they deal with breakdowns. Most of us respond to failure in one of four ways: we see failure as bad; we hide it; we hope that someone else will fix it; we cast blame (on ourselves, others, the equipment, the market or the weather); or, worst, we reduce our commitment to avoid failing next time. All of which are entirely understandable, and entirely counter-productive. Here are some stories of breakdowns turned into breakthroughs.
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